Setting the standard for
quality tourism and hospitality training
Ukarimu is the first open-source curriculum for tourism and hospitality training in Africa
I want to
Improve my skills!
Find out how you can be trained for
a great career in tourism & hospitality.
I want to
Have my staff trained!
Find out how you can work together
with Ukarimu trainers.
What is Ukarimu?
Ukarimu is a Swahili word that means “hospitality”. It is also the name of our open-source curriculum through which we aim to boost the skills of young people working in the African tourism & hospitality industry. The curriculum is based on active learning, and focuses on practical and soft skills.
What our graduates say:
"Ukarimu helped me acquire more skills. I mean, as a person who didn't have confidence and even my manager was wondering, where did I get the confidence to stand up or give a speech?"
AgnesUkarimu Graduate at Rwenzori Tourism Academy
“This training has changed my dreams, as I am now aiming towards being a head chef. Before this training, I thought I was going to be a waiter forever.”
Moses JuniorUkarimu Graduate Rwenzori Tourism Academy
“I have learnt how to do tourism product development & pricing, and how to present the products on advertising platforms.”
RaymondUkarimu Graduate at Southwest Tourism Academy
"I feel grateful for the opportunity to train with Ukarimu because many people wanted this opportunity, but I'm among the luckiest ones and I'm willing to pass the skills and the knowledge I gained from this training to other fellow workers."
PeterUkarimu Graduate at Rwenzori Tourism Academy
"I've gained more competence. Ukarimu has given me the chance to work in all hotel departments such as service, kitchen, and front office, and most of all to be at the reception. Now I can handle
the reception alone."
the reception alone."
Patience Ukarimu Graduate at Southwest Tourism Academy
"The course was very practical. We learned the basic skills for different roles in tourism. Now I know how to communicate with clients, set a table, open bottles of wine and many more things. Within two weeks after graduation I was employed, so I am very happy that
I took this course."
I took this course."
JosephUkarimu Graduate at Karamoja Tourism Academy
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What professionals say:
"Ukarimu provides short and practical training: this is what the sector needs to overcome the skills gap."
Jean ByamugishaCEO of the Uganda Hotel Owners Association
"Ukarimu comes at the right time to close the training gap that the industry faces. (...) Our staff have benefited in being part of the team. Even those that were not in for the training have also benefited because, along the way, they were interacting with their fellow staff which gives them an opportunity to know how things work out there. So we really are grateful for Ukarimu!"
Charles Kanyango Executive Director, Birdnest Resort, Lake Bunyonyi
"One of the things that makes the Ukarimu curriculum unique is its emphasis is on Active Learning. This means that the student practically participates in the learning process. I believe this actually is a paradigm shifting methodology because Aristotle said that what we have to learn to do and learn by doing. DIT demands that we teach practical competence-based skills. The best way to teach these things is through Active Learning."
Paul TuryagumanaweTrainer at Rwenzori Tourism Academy
"Ukarimu is a wonderful program because I'm a beneficiary as well! As Kikorongo, we've had our service people being trained. They are part of the group whom you've just graduated, and the manager is telling me that there's a lot of phenomenal improvement on the two!"
Nyombi ThemboFounder, Kikorongo Safari Lodge
“Ukarimu interns were more polished, exposed, confident and interactive, plus, their vastness and level of
knowledge into different departments was higher than others from other institutions.”
Faridah NamatovuReception and Public Relations Manager, Nyaika Hotel, Fort Portal
"I would recommend Ukarimu to other lodges because of the fact that it has taught our people wonders! I think it will do great for other lodges as other people will learn. When our staff came back from the training, they knew that when a client comes, we have to be there, help him carry the stuff, help him check in and most importantly: make them feel at home"
Abeine JeanAssistant Manager, Rwenzori Trekking Services
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